top of page
Thinking Business
a blog by Chris Barrow

"They don’t like you to be late in."

Writer: Chris BarrowChris Barrow

That’s the phrase just used by my restaurant manager at the Cedar Court Hotel in Huddersfield.You see, I’m sat in the lounge writing emails and it’s 9.00am. I haven’t been through for breakfast yet – and if I don’t go through soon they may have to work a full shift.

I arrived and asked for a cup of tea.

“Please may I have some tea?”

“Will you be taking breakfast sir?”

“Yes – in about half an hour but I have some work to do – so can I have a cup of tea?”

“Will you be taking that in the restaurant or the lounge?”

“In the lounge”

“And will you be taking breakfast in the lounge?”

“No – in the restaurant.”

“Well then you will have to pay me now because it’s a separate department.”

“OK – I’ll pay now.”

“That will be £2.50.”

I gave her a £20 note just to be bloody awkward.

She gave me my change and said:

“You will have to be for breakfast before 9.30am – they don’t like you to be late in.”

I wonder who “they” are – a master race who remain hidden but organise hotel kitchens? Probably giant lizards.

Back on the road again – after flying from Manchester to Cornwall on Monday, I drove over to Liskeard to see Chris Smirthwaite and his senior team at The Smile Centre. They all came on my core programme a few years ago and we are now discussing an advanced coaching relationship.

I asked Chris “why bother” to go back into coaching – he has a great practice, profitable, well-presented and they have cornered the private dental market in their area.

“I want to leave a legacy – to be the best in 10 years from now if I choose to retire.”

That’s a man with vision, mission, roles and goals.

I have my fingers crossed that we can agree to work together – I like Chris, Bridget and Vicky.

After that it’s an early start to drive from Cornwall back up to Leeds (I know – madness) and my first evening presentation in Brighouse.

A fascinating meeting en route with a former client who wants to set up a dental teaching academy – I think he has a fantastic idea and I’d like to get involved as an investor and director, as well as coach – but that’s a decision he must make.

And then to the evening’s audience of 40 – mainly principals and practice managers – which means less laughter but more serious conversation.

I’m very tired this morning and, after breakfast (hurry up Sir) and a few more emails, I’ll be driving up to Newcastle.

You can always rely on a great environment to stop over for coffee and a jam doughnut.

Unfortunatley, not everywhere has a “west coast coffee shop” – especially Liskeard, where I had to sit in Morrisons supermarket for an hour’s emails – and yesterday, Exeter services, which consistently fails to impress.

This glamorous life of mine.

 
 
 

Comments


bottom of page