Team building

Commune

to converse or talk together, usually with profound intensity, intimacy, etc.; interchange thoughts or feelings. I have an 07:00 Zoom...

Keystone team members

a central stone at the summit of an arch, locking the whole together. At the extreme, there are the keystone team members. The keystone...

Moments of Truth in the Patient Experience

I’m delighted to announce the launch of our third stand-alone course on The Extreme Business Academy platform: “Moments of Truth in The...

Do you and your team have Squiggly careers ahead?

I heard co-authors Helen Tupper and Sarah Ellis interviewed by Chris Evans on his Virgin Radio breakfast show and, I have to admit, began...

Researching how best to deliver 2021

It has been very humbling to read the daily submissions of those enjoying our Get Your Year in Gear (GYYIG) programme this month. I have...

Saturday morning riff

I knew I’d had a good night when I woke up at 05:00 this morning, flat on my back in bed, all the bedroom lights on and still wearing my...

Politics, Sport and Pride

Politics I’m apolitical 99.999% of the time and rarely tempted to comment unless there is a life-changing event such as Brexit or the...

The Sparkle returns

Around 4 years ago I wrote the following post: The Sparkle Sometimes there are people in your business who have that “sparkle”. The...