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The Team Approach to Dentistry – two free downloads
Not one but TWO free downloads in today’s blog to get your week off to a flying start. One of the FAQs I hear from clients is “how do I...
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THINKING BUSINESS
a blog by Chris Barrow
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Chris Barrow
- Nov 12, 2019
What to do when someone says “I hate my job”
An 04:15 alarm call this morning before 4 days of travel that will take me to most of the compass points in England. Yesterday was, as...
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Chris Barrow
- Oct 17, 2019
What to look for when you recruit team members – ZEST!
ZEST excitement, interest, energy and enthusiasm I’m grateful to Marnie Winyard, Business Development Manager at Cheltenham Dental Spa...
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Chris Barrow
- Sep 10, 2019
3 things to aim for – 3 ways to get there – 27 things to get right
Sometimes, it can be a good idea to remind ourselves of the obvious and then ask “how does the obvious happen?” There are three obvious...
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Chris Barrow
- Aug 14, 2019
Dealing with difficult conversations
I’m always keeping my eyes and ears open for Frequently Asked Questions (FAQs) from within my own client base and community. One of the...
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Chris Barrow
- Aug 12, 2019
The gift of a name and the offer of a handshake – how Emirates remind us of the human touch.
I’ve been fortunate enough to fly Business Class with Emirates on more than one occasion this year – and yet noticed a small but...
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Chris Barrow
- Jul 25, 2019
Needles, Haystacks (and bad apples) – building a championship support team
Building a team is one thing, identifying the needles in the haystack is another. Sadly, the chances of you building a “needlestack” are...
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Chris Barrow
- Jul 22, 2019
Some current trends across my client base
Three workshops last week – London, Manchester and Dublin. An opportunity to meet with my clients and listen. My quarterly immersion in...
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Chris Barrow
- Jun 12, 2019
Having the confidence to make hiring decisions – because you know your numbers
Bringing on board a new member of staff. I used the monthly profit and loss statements to my advantage in bringing on a new receptionist....
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Chris Barrow
- May 2, 2019
Surrounding yourself with the right people
When you are recruiting team members, hiring suppliers or considering a business partnership, think about these characteristics: DRIVEN –...
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Chris Barrow
- Apr 19, 2019
Two Reds Are Better Than One Season 3 Episode 5 – It’s not about where you start in life
If you love inspirational stories and quotes then you will love this podcast. In this latest podcast we interviewed Susie...
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Chris Barrow
- Apr 16, 2019
On the dangers of Interest Free Finance (and an elegant solution)
An interesting conversation during last night’s live webinar for members of The Extreme Business Club – on the subject of “interest-free...
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Chris Barrow
- Apr 15, 2019
Buying your first practice – the 60-second guide
Here are four factors to consider: Finance – how much capital do you have or can you raise? Do you understand the cash flow? Location –...
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Chris Barrow
- Apr 11, 2019
Feeling the pulse – where have all the good people gone?
My quarterly workshops begin with a round-robin of updates from the delegates on their wins (and their challenges) from the last 90 days....
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Chris Barrow
- Feb 11, 2019
Why simply looking at your price list isn’t enough
PRICE One of those random coincidences that occur in life (and have us wondering whether we are watched over) has been three clients, far...
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Chris Barrow
- Feb 5, 2019
What Star Trek taught us about management and leadership
It’s a simple enough formula: MANAGEMENT = SYSTEMS = LOGIC LEADERSHIP = PEOPLE = EMOTION If you are old enough to remember Star Trek, the...
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Chris Barrow
- Jan 31, 2019
Troublemakers – and what to do about them
You know exactly who I’m talking about. The (so called) team member who is always stirring things up, gossiping, setting people up...
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Chris Barrow
- Jan 30, 2019
The paradoxical problem of up-front payments
I’ve noticed a surprising and fascinating trend in recent years. Dentists telling me that they have a cash flow problem because they have...
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Chris Barrow
- Jan 11, 2019
The PPFC formula – dealing with difficult people and sensitive situations
One of my FAQs from clients goes something like this: The performance/behaviour of Person A is causing a problem – how should I deal with...
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Chris Barrow
- Oct 10, 2018
Happy or sad in the NHS? It’s a choice.
This evening I’ll be in York, speaking at a North Yorkshire LDC meeting on the subject of “Delivering clinical care and customer service...
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