Chris BarrowJan 13, 2020The Team Approach to Dentistry – two free downloadsNot one but TWO free downloads in today’s blog to get your week off to a flying start. One of the FAQs I hear from clients is “how do I...
Chris BarrowNov 12, 2019What to do when someone says “I hate my job”An 04:15 alarm call this morning before 4 days of travel that will take me to most of the compass points in England. Yesterday was, as...
Chris BarrowOct 17, 2019What to look for when you recruit team members – ZEST!ZEST excitement, interest, energy and enthusiasm I’m grateful to Marnie Winyard, Business Development Manager at Cheltenham Dental Spa...
Chris BarrowSep 10, 20193 things to aim for – 3 ways to get there – 27 things to get rightSometimes, it can be a good idea to remind ourselves of the obvious and then ask “how does the obvious happen?” There are three obvious...
Chris BarrowAug 14, 2019Dealing with difficult conversationsI’m always keeping my eyes and ears open for Frequently Asked Questions (FAQs) from within my own client base and community. One of the...
Chris BarrowAug 12, 2019The gift of a name and the offer of a handshake – how Emirates remind us of the human touch.I’ve been fortunate enough to fly Business Class with Emirates on more than one occasion this year – and yet noticed a small but...
Chris BarrowJul 25, 2019Needles, Haystacks (and bad apples) – building a championship support teamBuilding a team is one thing, identifying the needles in the haystack is another. Sadly, the chances of you building a “needlestack” are...
Chris BarrowJul 22, 2019Some current trends across my client baseThree workshops last week – London, Manchester and Dublin. An opportunity to meet with my clients and listen. My quarterly immersion in...
Chris BarrowJun 12, 2019Having the confidence to make hiring decisions – because you know your numbersBringing on board a new member of staff. I used the monthly profit and loss statements to my advantage in bringing on a new receptionist....
Chris BarrowMay 2, 2019Surrounding yourself with the right peopleWhen you are recruiting team members, hiring suppliers or considering a business partnership, think about these characteristics: DRIVEN –...
Chris BarrowApr 19, 2019Two Reds Are Better Than One Season 3 Episode 5 – It’s not about where you start in lifeIf you love inspirational stories and quotes then you will love this podcast. In this latest podcast we interviewed Susie...
Chris BarrowApr 16, 2019On the dangers of Interest Free Finance (and an elegant solution)An interesting conversation during last night’s live webinar for members of The Extreme Business Club – on the subject of “interest-free...
Chris BarrowApr 15, 2019Buying your first practice – the 60-second guideHere are four factors to consider: Finance – how much capital do you have or can you raise? Do you understand the cash flow? Location –...
Chris BarrowApr 11, 2019Feeling the pulse – where have all the good people gone?My quarterly workshops begin with a round-robin of updates from the delegates on their wins (and their challenges) from the last 90 days....
Chris BarrowFeb 11, 2019Why simply looking at your price list isn’t enoughPRICE One of those random coincidences that occur in life (and have us wondering whether we are watched over) has been three clients, far...
Chris BarrowFeb 5, 2019What Star Trek taught us about management and leadershipIt’s a simple enough formula: MANAGEMENT = SYSTEMS = LOGIC LEADERSHIP = PEOPLE = EMOTION If you are old enough to remember Star Trek, the...
Chris BarrowJan 31, 2019Troublemakers – and what to do about themYou know exactly who I’m talking about. The (so called) team member who is always stirring things up, gossiping, setting people up...
Chris BarrowJan 30, 2019The paradoxical problem of up-front paymentsI’ve noticed a surprising and fascinating trend in recent years. Dentists telling me that they have a cash flow problem because they have...
Chris BarrowJan 11, 2019The PPFC formula – dealing with difficult people and sensitive situationsOne of my FAQs from clients goes something like this: The performance/behaviour of Person A is causing a problem – how should I deal with...
Chris BarrowOct 10, 2018Happy or sad in the NHS? It’s a choice.This evening I’ll be in York, speaking at a North Yorkshire LDC meeting on the subject of “Delivering clinical care and customer service...