Chris BarrowFeb 17, 2020Communeto converse or talk together, usually with profound intensity, intimacy, etc.; interchange thoughts or feelings. I have an 07:00 Zoom...
Chris BarrowFeb 12, 2020Keystone team members a central stone at the summit of an arch, locking the whole together. At the extreme, there are the keystone team members. The keystone...
Chris BarrowFeb 4, 2020Moments of Truth in the Patient ExperienceI’m delighted to announce the launch of our third stand-alone course on The Extreme Business Academy platform: “Moments of Truth in The...
Chris BarrowJan 29, 2020How to grow a private squat - with sheer enthusiasm I met Dr. Sonika Burger at The Campbell Academy One Year Implant Course last Thursday. My presentation was the usual Chris Barrow content...
Chris BarrowJan 22, 2020Before the bandwagonIt was the 60’s and 70’s British financier Sir James Goldsmith (one of my more controversial personal heroes) who coined the phrase: If...
Chris BarrowJan 19, 2020Is Britain going back to work?I find myself working for the third consecutive weekend this month and it’s not making me happy. The first two weekends I worked on...
Chris BarrowJan 12, 2020Researching how best to deliver 2021It has been very humbling to read the daily submissions of those enjoying our Get Your Year in Gear (GYYIG) programme this month. I have...
Chris BarrowJan 2, 2017Ready, steady, go!For many of us, first proper day back at work tomorrow – the party being over. It occurred to me as a jogged through a frosty Dunham...
Chris BarrowOct 22, 2016Saturday morning riffI knew I’d had a good night when I woke up at 05:00 this morning, flat on my back in bed, all the bedroom lights on and still wearing my...
Chris BarrowSep 23, 2016Thinking about my weekOn the 06:40 from Cardiff Central to Leeds (via Birmingham New Street) in a first class carriage (thank you Phillippa) and with...
Chris BarrowSep 22, 2016Allo!Google are now rolling out their challenge in the instant messaging market (not yet in the UK) and, according to the USA reviews, it’s...
Chris BarrowSep 21, 2016Is the “selfie” part of marketing?We now upload 1.8 billion photographs to The Cloud every 24 hours. Interesting terminology there…. Upload – as if it is travelling...
Chris BarrowSep 20, 2016All about the patient experience (with passing reference to the game of chess)Here’s what dentistry 2016 looks like through the eyes of the patient: The beginning game: I decide it’s time to do something about my...
Chris BarrowSep 16, 2016What exactly do you do?My new web site is due to launch next week and, with the help of Dental Focus, we have given serious thought as to how it should look....
Chris BarrowSep 15, 2016A word or two about price lists“Should we publish our price list?” A question that continues to surface after all these years. The answer is always a “yes”, whether you...
Chris BarrowSep 14, 2016Used to…..Things I hear every week: We used to….. have daily huddles hand out referral business cards ask for word of mouth recommendations send...
Chris BarrowSep 13, 2016The Campbell Academy Education Programme 2017I’m including the digital brochure for the 2017 programme at the end of this post. I’m delighted to be included as a guest lecturer again...
Chris BarrowSep 12, 2016Google increases the importance of reviewsThe “other” event of the weekend (apart from my 63rd birthday celebrations) was the announcement that, with immediate effect, Google are...
Chris BarrowSep 9, 2016Getting attentionIn the ratings war for the attention of your potential new patients/clients, your marketing collateral is human interest. It matters not...
Chris BarrowSep 8, 2016Human nature (why odd people can’t ask for referrals and what to do about it)Day #3 of thoughts about Word of Mouth marketing in 2016. I’m often asked: “How do I get my team to ask for referrals?” Many is the time...