Performance (and personal progress)

To repeat:

"There is no performance without accountability.

There is no accountability without measurement."

What are we measuring?

• Quantitative performance - numbers, dates, deadlines, production, targets;

• Qualitative performance - attitude and behaviour.

How do we hold people accountable?

• Face to face conversation (not emails, messages or texts).

How often?

• Quantitatively - every 90-days;

• Qualitatively - every 90-days.

Do you hold personal progress interviews with every team member, (including self-employed) every 90 days?

In the absence of measurement and accountability - what do we have?

Same sh*t, different day.

That isn't good enough.

The Personal Progress Interview copy

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