THINKING BUSINESS
a blog by Chris Barrow

Listen, learn and lead



You must plan the time to listen to your team, whether it's a full team meeting or individual Personal Progress Interviews (both quarterly).


You must learn from them what is working, what isn't and what to do about it.


You must lead.


A leader is:

  • The custodian of the qualitative vision - what are our core values?

  • The instigator of the quantitative targets - where are we heading (and by when)?

  • The example of the standards of performance and behaviour expected - the beacon of light.

Leaders display compassion when it is appropriate and zero tolerance when it is necessary.


Of all of these, I regard zero tolerance as the most important right now.


It's your bus - people are either on it or off it - there's no half-on.


Better a hole in your team than an arse-hole. Every time.


Photo by rob walsh on Unsplash

434 views0 comments