THINKING BUSINESS
a blog by Chris Barrow

An opportunity at Wimbledon Clinics

7connections are assisting the team at Wimbledon Clinics (consultants on orthopaedic and sports injuries) on their business development. This letter from the Clinic may be of interest to someone that you know.. Dear Patient/Colleague: As Wimbledon Clinics continues to grow, a new post of Business Development Manager has been created – do you know of any individual who would be suited to this role? The Business Development Manager will ensure that all non-clinical aspects of the practice i.e. the business of Healthcare, are managed so that Adrian and Jonathan are free to concentrate on clinical issues and overall strategy. The duties will include:

  1. Practice Finance, including day-to-day accounting and wages.

  2. Financial Planning and reporting

  3. Prepare monthly spreadsheets and financial information, including Key Performance Indicators, and present to Adrian and Jonathan monthly

  4. Liaising with Accountant, Bank, Insurers and Solicitors

  5. Supervising the Business Development of the practice

  6. Practice Organisation

  7. 90 day reviews of planning

  8. Review and develop current brand standards

  9. Produce and maintain the Practice Operating Manual

  10. Property Management – including maintenance, security and upgrading

  11. IT and Technology management

  12. Human Resources – personnel development and appraisal interviews

  13. Organise and chair staff meetings

  14. Planning and organisation of staff training days and outings

  15. Compliance with Health and Safety, Employment, and other regulations

  16. Marketing – external and internal – and strategic planning

  17. Prepare marketing material – welcome pack, business cards, thank you cards, end of treatment letters, newsletter

Other duties as required. Flexibility and initiative is important and it is not beyond the Business Development Manager to change a light bulb if required. The person suitable for this position must have a great deal of flexibility and realise that the job description is an outline of a position which is new and evolving and will make that job description a work in progress, until fine tuned. The outline of the job will change as the practice develops. The key words for those accepting this challenge are honesty, reliability, spreadsheets, drive, energy, flexibility, change, attitude and integrity – all of which will be necessary. No prior experience of Healthcare is required. Good numeracy and excel skills are essential and a background in business desirable. The candidate must have high levels of self-esteem, be willing to undergo external training, be able to lead and motivate a first class practice team. Communication with staff, referrers, patients and support networks is essential and you must therefore be an articulate and effective communicator and professional in dealing with these groups in order to represent our practice. An attractive remuneration will be negotiated. If you know of any individual who would relish this opportunity, please ask them to contact us in the first instance through jon.barrow@7connections.com Yours Sincerely Adrian Fairbank and Jonathan Bell

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