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a blog by Chris Barrow

Keystone team members

a central stone at the summit of an arch, locking the whole together.

At the extreme, there are the keystone team members.

The keystone team members are those who, if they were removed, the whole structure would collapse.

It has been suggested that "nobody is indispensable" and, although that might be true in the long term, in the short term, losing a keystone team member can be very damaging.

By the way, losing a keystone team member can include them having to cover for someone else's job because your recruitment lacks initiative. I'm hearing every week from keystone team members who are unable to fulfil their potential because they are spending time "covering".

A client asked me yesterday how best to recruit nurses in a market that seems devoid of available talent.

My reply:

Hiring anybody nowadays is:

  • Gumtree and Indeed

  • posting a vacancy on Linkedin

  • posting all over your Facebook and Instagram and asking people like me to do the same (just send copy)

  • asking your team to post

  • writing to your patients (we all know 150 people)

  • asking reps

  • looking for local online job forums

  • looking for online nursing forums

  • print media advertising locally

  • advertising in your blogs, vlogs, podcasts and newsletters

  • asking around Study Clubs, peer groups, alumni and post-graduate societies

  • keeping your eyes open for the barista, shop assistant or waiter who serves you well (and with enthusiasm) and asking them if they would like to work for you

Relentless innit.

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1 Comment

Paul Fox
Paul Fox
Feb 13, 2020

Relentless is a great word to set the expectation of what is required. Thanks Chris.

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