The Medlar Huddle - how a top-class restaurant start their evening

Oh no!

Not another post about the importance of the morning huddle?

Yep.

On Friday 5th July, Annie and I arrived at Medlar, a restaurant on the King's Road in Chelsea, for a long-anticipated dinner with Nick Fahey and Sarah Fitzharris.

The table was booked for 18:30 as we all had busy weekends planned and our cab from Marylebone arrived a few minutes early.

So we walked through the open door and, looking down the narrow room to the back of the establishment, there were the full team, gathered in a circle for their "evening huddle".

One team member broke away to greet us but I encouraged her to seat us and then return to the meeting.

It was impossible not to listen out for what was being discussed; the menu for the evening, likely number of covers and any operational issues that had to be shared.

What followed was a superlative dining experience, to add to the good company and excellent wines.

Just a simple reminder that huddles make a difference, bring the team together and look great from the customer's perspective.

Was there a huddle in your practice this morning?

p.s. big shout out for Medlar - first class.

576 Google reviews at 4.8 - they understand the importance of that as well.