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a blog by Chris Barrow

The Digital TCO Masterclass - this October in London and Manchester

I’m frequently contacted by people who have products and services of relevance to my clients. For over 25+ years I have maintained a policy that I do not accept introducers fees or commissions – I simply broadcast and comment on good ideas.

In simple terms:

Showing patients their teeth on a colour screen engages their imagination and increases case acceptance. Having a TCO carry out the scans and conversations to validate a patient before any time is scheduled with a dentist is a no brainer. Knowing every element of this process including scripts, email templates, and practice policy documents is invaluable to any dental practice in today's world.

Your speakers:

Marcos White has built a streamlined completely digital private practice that is testament to the systems he speaks on. A team of 5 TCOs control every aspect of the pre treatment new patient experience minimising Marcos’ input and maximising the level of attention given to any new patient to the practice. Kunal Patel understands the retail influence in modern dentistry. He understands what patients and customers want from their first experience in improving their smile. He is currently scaling his LoveTeeth brand to over 5 sites and his twist on the Digital TCO is the future of the new patient journey.

Our promise:

If you aspire to create an automated digitised consultation department for your practice that achieves efficiency and a WOW experience for your new patients, then Marcos and Kunal have built a program to deliver that. Real dentists with real experience talking about real results. We encourage practices to bring their practice principal, TCO and any other key members of the consultation department to get the greatest outcome from the training. Over the course of the day you’ll also get to chat to our TCO teams, and have the time to plan your version of our systems with your key personnel. Dinner and drinks have kindly been covered by iTero and provides another opportunity to meet like-minded innovative people and thrash out new ideas.


These dates sell out fast. Secure your places now. London 13th October

Manchester 20th October

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