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a blog by Chris Barrow

Key Performance Indicators

At last night's weekly client call, I shared and updated version of our KPIs for members of The Extreme Business 100.

I've attached this below for you to take a look at - the main changes are:

  • Massive increases in staff costs as a percentage of sales;

  • Increases in the minimum viable average daily production of clinicians;

  • Increases in Operating Cost Per Surgery Per Day.

The overall effect of these changes leads me to my "Three Ps'" theory.

The options you have are:

  • Suffer a reduction in PROFIT;


  • Increase PRICES.

The numbers don't lie.

Key Performance Indicators
Download PDF • 155KB

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