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Thinking Business
a blog by Chris Barrow

How The Extreme Business Autopilot© (and Chris Barrow) turn a conversation into a complete Dental Business Plan

The Extreme Business Autopilot© turns insight into action — one question at a time.
The Extreme Business Autopilot© turns insight into action — one question at a time.

Over the past year, many clients have begun using The Extreme Business Autopilot© (our trained ChatGPT) to bring structure, clarity and momentum to their long-term planning.


One recent project (client anonymised) demonstrates exactly how this works: a collaborative, coach-led process that takes an owner from broad ambition to a complete, data-driven business plan running from today to their chosen exit date.


The process begins with a guided interview with me and the Autopilot.


Rather than asking the client to produce spreadsheets or vision statements, Autopilot leads them through a structured series of questions — simple enough to answer in conversation, but powerful enough to shape a full strategic plan.


These include revenue drivers, capacity constraints, treatment mix, marketing models, financial targets, operational systems and the critical issue of reducing owner-reliance before exit.


Using this Q&A format, we established the client’s exit date and target sale value, then worked backwards.


Autopilot captured baseline figures such as current EBITDA and valuation, and compared these with the desired end state.


The resulting valuation gap formed the backbone of the plan.


From there, the system explored the clinical pathways most likely to drive EBITDA growth — implants, cosmetic bonding and a therapy-led hygiene turnaround — mirroring the priorities later detailed in the final document’s growth strategy and operational milestones.


What makes Autopilot different is that it doesn’t simply record answers: it interprets them.


When the client noted that their building was listed and additional surgeries were impossible, Autopilot recalibrated the capacity strategy toward extended hours and diary efficiency.


When the hygiene department was identified as underperforming, Autopilot connected this weakness to the broader opportunity: a strong hygiene/therapy system not only improves direct revenue but also feeds cosmetic and implant demand, a theme echoed in the hygiene turnaround section of the business plan.


At the same time, Autopilot captured the owner’s intended shift from clinician to Clinical Director — a vital requirement for increasing the EBITDA multiple from an owner-led 3.7× to a manager-managed 6×. This transition was then translated into a realistic, phased delegation timeline running from 2026 to 2030.


With all inputs gathered, The Extreme Business Autopilot© generated a complete business plan: multi-year financial modelling, a digital workflow roadmap, marketing and referral strategies, team and recruitment planning, quarterly goals for the first operating year and annual milestones through to exit.


Charts, financial forecasts and operational frameworks were blended with narrative insights to produce a coherent, board-ready document in line with The Extreme Business Process©.


What began as a conversation became a strategic, financial and operational blueprint.


And that is the strength of The Extreme Business Autopilot©: the ability to combine expert coaching, intelligent questioning and real-time analysis to create plans that are not only ambitious, but achievable — and entirely grounded in the realities of modern independent dentistry.


AI isn't there to replace me, it's there to do the hard labour on tactics and allow me to focus on strategy.


Meeting started 09:30.

Meeting concluded 14:30.

Result - a comprehensive plan to achieve desired date and number for business sale.

 
 
 

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