How AI transforms dental treatment plan presentations. The simple workflow that increases understanding, trust, and case acceptance.
- Chris Barrow

- 7 hours ago
- 3 min read

The last decade in dentistry has seen a quiet revolution in the way we “sell” treatment. In truth, we’re not selling anything. We’re helping patients understand. But for years we’ve expected patients to commit to complex dentistry on the basis of confusing printouts and clinical shorthand, and then we’ve blamed them when they don’t proceed.
That is changing, quickly.
In a recent lunchtime session with a group of specialist clinicians, I laid out what I think is the next practical step in patient communication: using AI to turn good clinical thinking into clear, persuasive, patient-friendly explanations, delivered in a format people actually consume.
The journey matters. Most practices started with basic PMS exports, full of codes and jargon that meant nothing to a patient, but everything to a dentist. Then we improved, dictated narrative letters, added images, moved into simple PowerPoint, and more recently used screen recording with Loom videos.
The newest stage is AI-driven decks, where the creation process becomes faster, more consistent, and much more readable.
The first tool is ChatGPT, used properly. Not as a diagnostic engine, but as a communications consultant. You give it your existing narrative letter and estimate, and you ask it to rewrite for comprehension, enjoyment, and acceptance. It will reliably do the basics that most clinicians forget in the rush: start with the patient’s “why”, remove jargon, present options clearly, explain consequences calmly, break costs into phases, and end with a simple call to action.
There are three golden rules. Fact check, spell check, sense check. AI is powerful, but you remain responsible for what goes in front of a patient. Get the clinical detail right, keep UK English consistent, and make sure it fits the person in front of you.
Then comes the step that most practices have been missing for years: presentation quality. Patients make decisions emotionally first, then logically. If your treatment plan looks like a spreadsheet, it feels like a bill. If it looks like a thoughtful, well-designed guide, it feels like care.
That is where Gamma.app comes in. Take the improved text, drop it into Gamma, ask for a detailed deck in UK English, and it will produce a clean, structured presentation that you can brand and tailor. Swap the stock imagery for your actual photos, scans, and smile simulations, and you’ve turned a clinical plan into a patient document.
A smart addition is Loom. A short, calm screen recording, walking the patient through the deck in your own voice, builds trust and removes misunderstanding. Patients can watch it at home, replay it, and share it with family members. That is how real decisions get made.
What about cost, security, and GDPR? The sensible approach is to start small, trial first, then scale. The premium tools are not expensive when you compare them to the cost of a single declined case. And you should treat data protection as standard hygiene: minimise identifiable data in prompts, use secure accounts, and keep your process consistent.
If you want an action plan, it’s simple. Start with one existing plan, run it through ChatGPT, build a branded Gamma template, and test Loom with one patient who would benefit from extra reassurance. Master the process, then make it routine.
The future of patient communication is not about replacing the human touch. It’s about amplifying it.
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