My calendar is completely clear today – a rare event indeed. Have you ever had one of those days where you have so much time to yourself...

This morning I bring you a brand new download – The MRCREST Scorecard. The idea is simple enough (if you have the systems and the people...

Today I’m just alongside Dublin Airport, working with 8 ortho practices on their 2019 marketing plans. I’ll be focusing on internal...

I’ve been thinking recently about and observing how teams collaborate. You’ve heard me say many times that “all problems exist in the...

Today I’ll be in splendid isolation in The Barrow Bunker. No client calls, no meetings, no interruptions. My mission by the end of the...

At this week’s Extreme Business workshops we have been showing and telling on how treatment plans are presented to patients. Three P’s...

My June newsletter includes two free downloads. One is an alternative to the dreaded employee “appraisal” and the other is a...

Monday morning and my second full day in The Bunker, working 80% ON the business and 20% IN the business, having sacrificed my Sunday to...

I want to take you back to September 1970. I’m a few days away from my 17th birthday. It’s my first day at my very first full-time paid...

When it comes to sales performance, there is an interesting difference between targets and run rates. Target = quantity to be achieved...

There comes a point in our evolution as owners when we run out of time to Get Things Done. Equally, there will be a time when we run out...

When presenting a treatment plan, begin with: The best way I can help you is…….

A sage once explained that: efficient is doing things right; effective is doing the right things right. There have been times in my life...

I know I’ve mentioned this before but it came up in conversation again last night at Croydon Dental Seminars, where I engaged with an...

There’s a brand new free download in the Resources/Infographics section of my web site this morning – but I’m also including a further...

I’m working with two very contrasting clients at the moment. Client A is at the beginning of her coaching journey: working 5.5 days a...

Thankfully, I’m not one of them (my kids at that point say “er Dad, that’s disgusting”) but I suggest that more people are likely to read...

I’ll give it 5 years – top side – and there will be no such thing as a web site. What there will be is a social media platform that...

That’s a catchy title for a blog post (always a good idea) and yet the answer is quite simple – be careful who you ask. Yesterday we...

Marketing commentator Kent Lewis writes an interesting blog on all matters “marketing” and has been quoted as saying that you should sack...