Why every dental practice needs a training, coaching and mentoring programme for both perfomance and behaviour

Without measurement, there is no accountability – and no performance

To improve performance we train, coach and mentor.

Question: Do you have a robust training, coaching and mentoring programme for all of your team, whether employed or self-employed?

Remember that business author Harry Beckwith tells us:

"There is no performance without accountability, and no accountability without measurement."

A Business Plan establishes performance criteria.

To improve behaviour we set an example and operate a zero tolerance policy.

Question: Is your behaviour the example?

Remember that we encourage the behaviours that we tolerate.

A Culture Book establishes behavioural criteria.

Are you updating and/or publishing a Business Plan and Culture Book for 2026?