“Don’t panic buy people” – lessons from the front line of dental business leadership

How lead generation, public speaking and patient experience drive practice success

Our weekly "open mic night" for clients (an hour's live webinar) was brought forward by a day this week, as I'll shortly be leaving for a 5-day trip to Northern Ireland.

As usual, a few scenarios sent in via email during the day, but mainly the questions came live from those attending (and will be watched/listened to later this week by those who couldn't).

Here's a summary of what we covered last night:

But I have to say, my favourite quote of the evening, from a client who has been though 8 receptionists in 12 months........

"Don't panic buy people."

Classic.