It’s important to understand the difference between achievements and habits when you are goal-setting. An achievement is a specific...

Today is the last day at work for my trusted business manager Phillippa Goodwin. Don’t panic! She’s off to walk the Camino Trail in...

A characteristic I notice frequently as I listen to clients is “imposter syndrome”, so called because there are times when we don’t feel...

Newcastle this morning and temperatures of -5 and a few inches of snow as the city slowly wakes. This evening I’m booked to meet with The...

Chris Barrow has seen me at my best. And probably my very worst. Specifically, when we were halfway up the frozen scree slope of Mount...

Up at 05:00 this morning and back into my weekday routine for the first time since Friday 23rd December (which feels like 3 months ago...

After yesterday’s demanding Portsmouth Marathon (black ice, running on beaches, rain, mud) I decided to spend an extra hour in bed this...

Friday morning at the Hilton Gatwick and I’ll shortly be catching the Express into Central London for my last client meeting of the week...

I flew Aer Lingus from Manchester to Dublin yesterday (actually, one of those little aircraft that is really operated by Stobart). The...

This question came in last night from a Practice Manager: Its staff appraisals time, my Principal wonders if you have a different...

What is it about conferences that you grab a relatively early night (22:30 lights out), having had no booze and a carb-free meal – then...

Certainly a great looking show, even if we have been relegated to Hall 3 as the members of The Motorhome and Caravan Show gather for the...

Not long now until the BDIA Showcase 2017 at Birmingham’s NEC and I’m really looking forward to the 3 days this year. The Showcase offers...

The main purpose of a daily huddle is to identify those patients coming to the end of a course of (probably cosmetic) treatment (EOT) and...

There comes a moment in personal or business development when we PIVOT. At that moment, the course changes in a fundamentally new...

Once upon a time, I was visiting a dental practice whilst one of their patients left the building at the conclusion of his Invisalign...

Observation #1 Ashley and I recorded our latest podcast yesterday with our friend and Founder/Principal of PDC Dental Dr. Alex Jones....

So there I was, feeling a little sorry for myself because this week is a series of 05:00 alarm calls and 22:00 hotel arrivals, dashing up...

Of one thing we can be sure. In 5 years from now, your business will be indescribably different from the way it is today. That’s what...

You can’t do it all by yourself. There’s too much to do nowadays. You have to delegate. Let’s just spend a moment thinking about that....