There's a lot of talk about a Third Wave of Covid out there in the media. Not so much talk about a third wave of exhaustion. Burnout 1.0...

One of the benefits of keeping an online personal journal is the ability to occasionally look back and reflect upon how things have...

Listen, I know you are busy and that you are stacked out with queues of patients and potential new patients. However, no matter how busy,...

Reports abound of stroppy patients asking why you are still socially distancing, still in PPE, when lockdown is easing? Add to that those...

I’m frequently contacted by people who have products and services of relevance to my clients. For over 25+ years I have maintained a...

Incorrect thinking: "As soon as our sales improve and I have some available cash flow, I'll invest in my team/marketing/technology/patien...

Back in the early 90’s I had the opportunity to trek up to Everest Base Camp (and raise a bit of money for charity along the way) - an...

Share your core values/mission statement (timeless) and business plan (for the current year); Explain your operational requirements -...

The current increase in the demand for dentistry is giving rise to a new Frequently Asked Question in my email inbox: "Business is...

"Chris - could you please help us on this- As an owner/clinical couple we are having a problem with where work stops and where family...