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The troubling similarity between this week’s weather and your front desk
As luck would have it, I’ll be spending a lot of time this week working my way down the east coast from Edinburgh (tonight and tomorrow)...
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THINKING BUSINESS
a blog by Chris Barrow
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Chris Barrow
Feb 21, 2018
TCO training – how to improve your clinician productivity by 30%
I’m frequently contacted by people who have products and services of relevance to my clients. For over 20+ years I have maintained a...
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Chris Barrow
Feb 19, 2018
Top Hats, Toast and Moments of Truth – the revival
The 2017/18 Practice Plan Workshop Tour with myself and Sheila Scott was such a success that we were approached by Simon Tucker from...
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Chris Barrow
Feb 15, 2018
The Spring Business Retreat – Friday 20th to Sunday 22nd April 2018 – London
I’m looking for a final 4 people (or 2 couples) to attend this total immersion in coaching. We now have dentists joining us from the UK,...
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Chris Barrow
Feb 7, 2018
The difference between strategy and tactics (and why you need both)
Strategy An interesting recipe. Start with MyDentist closing their practices down in North Yorkshire. Add a sudden increase in goodwill...
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Chris Barrow
Feb 6, 2018
Doing Good Can Be Good For Your Bottom Line, Too – a guest post from Mark Topley
Chris Barrow has seen me at my best. And probably my very worst. Specifically, when we were halfway up the frozen scree slope of Mount...
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Chris Barrow
Jan 30, 2018
Do you love your work?
Do you love your work? I’ve been coached by experts over the years and they have taught me to aim at spending 80% of my professional time...
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Chris Barrow
Jan 23, 2018
The currency of advertising and marketing – a choice you can make
Advertising The currency of advertising is CASH. If you throw enough money at the problem, you will get a result. Do you want to be page...
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Chris Barrow
Jan 11, 2018
On overwhelm and what to do about it
There are two distinct versions of overwhelm. Overwhelm from above Taking too many things on. Being attracted by Bright Shiny Objects...
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Chris Barrow
Dec 7, 2017
Growing pains in business – symptoms and causes
If you are running a three-chair practice with £500,000 in sales and 10 people, you can “wing it” 80% of the time and hold semi-formal...
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Chris Barrow
Dec 6, 2017
Time for TCO’s and USP’s – making the most of what makes you special
Practice Plan Workshop #9 in Cambridge yesterday and we are still seeing the following: less than 10% of practices have a full-time TCO;...
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Chris Barrow
Dec 5, 2017
The latest on the dental headhunter and what you need to do about it
An interesting conversation with a travelling implantologist yesterday, who revealed that one of his sessions was interrupted by a...
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Chris Barrow
Nov 29, 2017
What if your mission statement was just three words?
Following on from a comment I made in yesterday’s post… We know that a business plan is denominated in time and numbers – X profit in Y...
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Chris Barrow
Nov 28, 2017
How to increase your profits by 50% in one year – by slowing down
For once, I’m going to refrain from naming the client I’m referring to in this post, to respect their confidentiality. However, I have to...
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Chris Barrow
Nov 22, 2017
How to spend more time as a master practitioner, without upsetting existing patients
There comes a time in the life of every Dental Principal when you have to admit that you simply cannot do everything any more. Not only...
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Chris Barrow
Nov 10, 2017
On public speaking, going home, looking forward to 2018 and welcoming Christmas
So – last day on the road before a week’s vacation including a cottage holiday in West Wales. Gloucester Independent Dental today and an...
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Chris Barrow
Nov 8, 2017
Why you need Linchpins in your business and who they are
In his book “Linchpins”, blogger Seth Godin argues that the best way to progress in an organisation or business is to make oneself...
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Chris Barrow
Nov 7, 2017
Why staff appraisals are dead – and what to do instead
This question came in last night from a Practice Manager: Its staff appraisals time, my Principal wonders if you have a different...
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Chris Barrow
Oct 31, 2017
Why setting Extreme Targets may be a good way to kick start your progress
After 31 days of ColdTurkeyTober I can report an 8lb weight loss, 202 km of running completed and a general feeling of well-being that...
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Chris Barrow
Oct 26, 2017
The inevitability of staff turnover – and what to do about it
In 1970, when I began my full-time work as a 16-year old school leaver, I was mentally conditioned by my parents and teachers for the...
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