On Friday we explored the definition of OCPSPD (operating cost per surgery per day) and discovered that many associates are operating at...

OCPSPD Operating cost per surgery per day. Let me explain (for my fellow non-accountants). When you look at your audited or management...

We are about to become involuntary participants in a technological revolution that will influence not only our economics but also our...

This week I’m mostly in The Barrow Bunker, working my way through a substantial list of tasks, projects and research. One of the better...

To begin with, you can download (free of charge) here an updated version of my suggested organisational structure for a £10m private...

Today, I’m looking forward to an uninterrupted day in my basement office, The Barrow Bunker. Days like this are very rare (this one has...

On the recommendation of my coach Rachel Turner (and others) I’m currently reading “Deep Work” by Cal Newport and, even though I’m less...

Here are some questions to think about. Do you know the profit margin on: each product that you sell? each service that you provide? each...

Upton Sinclair was an American writer and political activist who, in the mid 1930’s, wrote a series of allegorical novels that exposed...

I’m delighted that this event is going ahead from Friday 29th September to Sunday 1st October 2017. Those attending are going to benefit...

Once upon a time, I was the 7th of 7 people in a company who were asked to proof read a client newsletter – and found 11 typos in the...

What makes a dental business stand out from the crowd? What are their unique selling propositions? I was recently musing on the...

Back in 1980 I worked for an insurance company in Central Manchester and was (no surprises) frequently the first person to arrive every...

As a committed member of the innovation tribe, I downloaded the beta versions of macOS High Sierra and iOS 11 over the weekend (just in...

Today, the sheer unadulterated pleasure of working ON my business with no face to face meetings, no Skype calls and no telephone. A day...

“Marketing” is misunderstood and it’s costing you money. Marketing is not Advertising. Advertising – telling strangers how clever you are...

Yet again, yesterday, examples of the need for patience in business building. Patience. A delightful conversation with a prospective new...

One of my clients’ FAQ’s is “why aren’t my associates more productive?” I’m reminded of Stephen Covey’s quotation that: if there’s a...

The answer to the question depends on what type of marketing you are doing: External marketing – shouting at strangers either in print,...

Later today I’m off to West Yorkshire to facilitate the first monthly management meeting with a new client and his management team...