If you are running a three-chair practice with £500,000 in sales and 10 people, you can “wing it” 80% of the time and hold semi-formal...

There comes a time in the life of every Dental Principal when you have to admit that you simply cannot do everything any more. Not only...

Yesterday’s blog post was a bit of doom and gloom, all about the recent reductions in consumer spending and a growing sense of panic on...

The draft service specifications for the NHS ortho contracts have now been sent out. The contract size for XXXX is double my contract...

Once upon a time, I was visiting a dental practice whilst one of their patients left the building at the conclusion of his Invisalign...

Observation #1 Ashley and I recorded our latest podcast yesterday with our friend and Founder/Principal of PDC Dental Dr. Alex Jones....

OCPSPD Operating cost per surgery per day. Let me explain (for my fellow non-accountants). When you look at your audited or management...

To begin with, you can download (free of charge) here an updated version of my suggested organisational structure for a £10m private...

I’m not breaking any news by telling you that goodwill values in independent dentistry are overheated. Yesterday I was asked to give an...

It’s really hard to swallow isn’t it? When a member of your team hands in their resignation and tells you that they are moving to another...

I’m delighted that this event is going ahead from Friday 29th September to Sunday 1st October 2017. Those attending are going to benefit...

Once upon a time, I was the 7th of 7 people in a company who were asked to proof read a client newsletter – and found 11 typos in the...

The Business Course Part 1 At the Campbell Academy, we run a Business Course that we call TBOB (The Business of Business) it’s just a...

As part of a government strategy to improve air quality, Britain is to ban all new petrol and diesel cars and vans from 2040 amid fears...

What makes a dental business stand out from the crowd? What are their unique selling propositions? I was recently musing on the...

As a committed member of the innovation tribe, I downloaded the beta versions of macOS High Sierra and iOS 11 over the weekend (just in...

Yet again, yesterday, examples of the need for patience in business building. Patience. A delightful conversation with a prospective new...

Reminder #1 You cannot motivate people. Carrots and sticks do not work. The following phrases are never effective: if you do this I will...

Later today I’m off to West Yorkshire to facilitate the first monthly management meeting with a new client and his management team...

A frequently heard lament from Principals is: I’m drowning in routine maintenance and don’t have the time to focus on higher value...