Here’s an interesting extract from a client email received yesterday: Chris you should create an Academy and train managers to become...

I’ve recently started working with a 30-year old, 13-chair practice in central Milan, Italy, confusingly (for some readers) named Adec...

Extreme Business 2018 London workshop done and my 47 delegates are sent home with spreadsheets, handouts and their heads buzzing with...

Today is the last day at work for my trusted business manager Phillippa Goodwin. Don’t panic! She’s off to walk the Camino Trail in...

Have you noticed a couple of behavioural types in your organisation? The sponge – that person who just keeps soaking up new information...

A characteristic I notice frequently as I listen to clients is “imposter syndrome”, so called because there are times when we don’t feel...

I’ve said it before and I’ll say it again – leaders lead people and managers manage systems. You cannot lead systems, you can only manage...

During March I took possession of a Garmin Fenix 5s running watch and have been using the wearable technology and the accompanying iPhone...

As I read through my clients’ weekly tracker updates and listen to others, I realise that the wintry weather conditions that we all...

Technically, the term “baby boomers” is used to describe those of us born between 1947 and 1957 (there’s me – right in the middle at...

There’s a lot of talk in the personal and professional development world about “goals”. Setting goals for the day/week/month/quarter/year...

My biggest take-away from this week’s podcast with Dr. Chris Bowman was his simple answer to the question “how do you get testimonials?”...

Before I start, just a heads up to watch out for the latest edition of the “Two Reds are Better than One” podcast, recorded yesterday...

Recruitment of dentists (and its knock-on effects) is creating the highest level of disruption in the marketplace right now. There is a...

So my trip to Madrid didn’t happen. The first update to EasyJet’s mobile app was to inform me of a one-hour delay but advising me to...

As luck would have it, I’ll be spending a lot of time this week working my way down the east coast from Edinburgh (tonight and tomorrow)...

The Idea Have an idea that makes a positive difference to people. Make what you do and the way that you do it both unique and desirable....

You may have heard the urban myth that, when a new leisure club opens in your town, they will aim at 15,000 paid memberships on the basis...

Do you love your work? I’ve been coached by experts over the years and they have taught me to aim at spending 80% of my professional time...

For some time now I’ve been wanting to showcase some examples of good patient video testimonials. Last Friday I mentioned the work done...