Yet again, yesterday, examples of the need for patience in business building. Patience. A delightful conversation with a prospective new...

A great question was posed in a recent Seth Godin blog post: does your client see you as a temporary cost or as a crucial partner? Switch...

In recent weeks I have rediscovered an enthusiasm that dates back to the 1980’s – for creating what used to be called “sales aids” and...

Remember the story of the fly trapped in the jam jar with a glass lid? Stage 1 – the fly repeatedly hits the glass lid Stage 2 – the fly...

Henry Schein’s 6th Digital Symposium will be taking place on Friday this week in London and the host/speakers will be extolling the...

Imagine an X-Factor for business start-up hopefuls. Twice a year, 100 applicants are picked from over 5,500 who apply each year – the...

The only people who ever beat the Casino are those who cash in their chips and leave. The longer you stay at the table, the more likely...

Numbers don’t get emotional about people. People get emotional about numbers. Associates get emotional when faced with a percentage...

Guest Post from Jonnie Whittle at Clarion Wealth Planning Ltd. But before that – CB here – I’m frequently contacted by people who have...

OK – perhaps a little harsh to describe everyone around (including you) as a liar but bear with me for a moment (I needed to get your...

Your brand standard is excellence. Here’s a little lunch and learn for you to try as soon as you can. Ask everyone in your team to define...

I’ve previously explained that the world record for the length of time it took a dentist to make up his mind to hire me was 17 years...

In any business – yours, mine, your suppliers – we all need protocols and conversations. The protocols are the way we do things –...

At only 3.5 square miles and 300 inhabitants, Jost Van Dyke is one of the smaller British Virgin Islands but a popular destination for...

Two similarly interesting experiences during our recent holiday, that illustrate an important message about how we set our prices. On...

Seth Godin talks about a restaurant that serves “the one dish that people would drive across town to buy.” What’s your “one dish?” Please...

Set some goals. Individual and/or team. How else will you know where you are going and whether you are on target? How else will your...

This is a coaching process developed by the folks at Strategic Coach in Toronto and is one of my quarterly retreat activities, especially...

Today will be the last of 6 days in The Barrow Bunker over the Christmas and New Year period – time invested in working ON my business. I...

It takes longer than you think: to build an ethical business with a really valuable proposition to build a superb management/support team...