One of the lessons we are reminded of in this tedious period of Election campaigning is that it is very difficult to change a narrative...

After all of my recent warnings about the need to step up your marketing activity......... There is little point in following that advice...

We need to spend less time obsessing about "which CRM system?" Customer Relationship Management And more time thinking about and planning...

The latest Bodcast is out and here is the link: https://www.podbean.com/ep/pb-tpyvi-1629efc

I depart for a week in Ireland this afternoon - Holyhead to Dublin and then two days of client visits, in Dublin and Fermanagh, followed...

Heading home from London to mid-Cheshire yesterday morning, I alighted at Crewe for my 20-minute stopover to find myself in a world of...

An email this week from the Michelin-guide recommended restaurant in which Annie and I enjoyed one of my numerous 70th birthday...

"We are seeing white space in the associates' diaries and a slow-down in new patient enquiries." I've heard that more than once in the...

Broken cash flow; Broken systems; Broken people. Which do you fix first? Fix the cash flow; you cannot tell your team, the bank, your...

My grandfather, Albert Mellor, was a railway engineer whose shed in the backyard of their Gorton Road terrace was an Aladdin’s Cave (to...