There is something very therapeutic about having a good clear-out. Over the weekend, we vacated the ground floor (lounge and dining room...

Writing under the pen name of Fougasse, Cyril Kenneth Bird was one of the most popular cartoonists and illustrators of the first half of...

Confidence isn’t a state of mind that one acquires after becoming successful. Confidence is a verb – it’s a behaviour that we have to get...

Here’s what you can train people to do: Technique So if you want me to train your people – that’s fine – just tell me what technique you...

Time to pack on Monday morning as I’ll be leaving Sydney later in the day. My final day is spent with Lawrence Neville and the team at...

I’ve been thinking recently about and observing how teams collaborate. You’ve heard me say many times that “all problems exist in the...

My June newsletter includes two free downloads. One is an alternative to the dreaded employee “appraisal” and the other is a...

Our adventures in business require both Direction and Momentum to be truly nourishing. Direction is a strong understanding of where we...

Sheila Scott has told everyone in dentistry that she has retired – but we have managed to get her agreement on a short revival of the...

The word cadence has to do with rhythm, the rhythm of sounds in nature, of music, of a person’s voice. In exercise, we recognise cadence...

Millennials will represent 40% of the total workforce by 2020. Like it or not, they are critical to the success and sustainability of...

Marketing commentator Kent Lewis writes an interesting blog on all matters “marketing” and has been quoted as saying that you should sack...

1. The Dance Over the years I have often been asked “can you fix my team?” and constantly reply with a Steve Covey quote – “if there is a...

What happens is that an existing team member is given the job of leading and managing the internal marketing. That person is usually...

Have you noticed a couple of behavioural types in your organisation? The sponge – that person who just keeps soaking up new information...

As I read through my clients’ weekly tracker updates and listen to others, I realise that the wintry weather conditions that we all...

My biggest take-away from this week’s podcast with Dr. Chris Bowman was his simple answer to the question “how do you get testimonials?”...

Recruitment of dentists (and its knock-on effects) is creating the highest level of disruption in the marketplace right now. There is a...

So my trip to Madrid didn’t happen. The first update to EasyJet’s mobile app was to inform me of a one-hour delay but advising me to...

As luck would have it, I’ll be spending a lot of time this week working my way down the east coast from Edinburgh (tonight and tomorrow)...