Chris BarrowOct 1, 2018A Monday morning riff on decorating, dust and making 2019 your best year yetThere is something very therapeutic about having a good clear-out. Over the weekend, we vacated the ground floor (lounge and dining room...
Chris BarrowSep 26, 2018What Fougasse teaches us about customer serviceWriting under the pen name of Fougasse, Cyril Kenneth Bird was one of the most popular cartoonists and illustrators of the first half of...
Chris BarrowSep 6, 2018No matter how you feel – it’s showtime!Confidence isn’t a state of mind that one acquires after becoming successful. Confidence is a verb – it’s a behaviour that we have to get...
Chris BarrowSep 5, 2018What you can and cannot train your team to doHere’s what you can train people to do: Technique So if you want me to train your people – that’s fine – just tell me what technique you...