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The Team Approach to Dentistry – two free downloads
Not one but TWO free downloads in today’s blog to get your week off to a flying start. One of the FAQs I hear from clients is “how do I...
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THINKING BUSINESS
a blog by Chris Barrow
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Chris Barrow
Jan 3, 2020
The Extreme Guide to Planning Your Perfect Future (in 15 words)
3-year vision 12-month plan 90-day goals Monthly targets Weekly objectives Daily tasks
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Chris Barrow
Dec 13, 2019
CTS – the 3 characteristics that make for great customer service team members
Any team member who is going to be discussing treatment or payment options with a patient has to display three basic characteristics....
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Chris Barrow
Dec 5, 2019
The POB formula – a conversation between successful owners and managers
How often should a practice owner meet face to face with their practice manager(s) – and what should they talk about? Periodicity What...
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Chris Barrow
Nov 26, 2019
A free webinar this evening – 60 minutes to knock the living daylights out of your start to 20
With less than 40 days to go until the end of 2019, now is the time to be making important decisions about your 2020 personal and...
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Chris Barrow
Nov 22, 2019
A trip to Milan and Lake Como – how an inspired leader shares his success with his team
I’m coming to the end of two years of active coaching with Dr. Riaz Yar and the team at The Square Advanced Dental Care in Hale Barnes,...
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Chris Barrow
Nov 13, 2019
Do you need an exit plan – or a succession plan?
I’m minded to return once more to the subject of dentists selling their practices to corporates in a never-ending stream of social media...
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Chris Barrow
Oct 31, 2019
Don’t tell me that your team should read the manual – there’s no time for that any
It was OK for the first 240,000 years. As Homo Sapiens slowly hunted and gathered their way around, “how to do things” was passed from...
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Chris Barrow
Oct 17, 2019
What to look for when you recruit team members – ZEST!
ZEST excitement, interest, energy and enthusiasm I’m grateful to Marnie Winyard, Business Development Manager at Cheltenham Dental Spa...
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Chris Barrow
Oct 9, 2019
Overcoming objections at the point of sale – a quick guide
During September 2019 I attended a meeting with the Front Desk and TCO team at Scottish Centre for Excellence in Dentistry and they asked...
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Chris Barrow
Oct 8, 2019
An exciting announcement – The Extreme Business Academy is now mobile compatible!
The Extreme Business Academy is now fully functional on all smartphones, as well as your desktop, laptop and tablet. Our 200+ members can...
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Chris Barrow
Sep 25, 2019
Meet the Dental Hygienist who doubles as Practice Manager in a specialist referral centre – an
Sabrina Griffith is a dental hygienist and also Practice Manager at Central England Specialist Referral Centre, founded in Solihull, West...
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Chris Barrow
Sep 24, 2019
The Barista from Olympia – need a new team member? Look no further.
If you either work in London or know anybody who does – and you/they are looking for a 100% enthusiastic addition to your team – read on....
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Chris Barrow
Sep 20, 2019
The Academy back catalogue – at £260, probably the best value training in dentistry today
The Extreme Business Academy is now 6 months old and we have a membership approaching 200 people (some from overseas) who are enjoying...
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Chris Barrow
Aug 30, 2019
A moment of TLC is worth more than a thousand protocols
The Smile Spa in Stockton on Tees was sold to Portman Dental Care about 3 years ago and founders Simon and Sue Andrews delivered their...
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Chris Barrow
Aug 29, 2019
Bury Football Club – R.I.P.
The defenestration of Bury is a calamity for the club’s supporters and a note of loss for everyone who cares about English football. But...
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Chris Barrow
Aug 28, 2019
Tiwari Watson Dental Care – just doing it
Sometimes a client just quietly beavers away at the internal marketing tactics that I rattle on about and they GTD (get things done)....
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Chris Barrow
Aug 16, 2019
Are you still DRIVEN? If so, don’t give in to DISTRESS.
I had intended to start today’s post by posing the question: “What is it that makes someone want to run their own business?” Then,...
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Chris Barrow
Aug 14, 2019
Dealing with difficult conversations
I’m always keeping my eyes and ears open for Frequently Asked Questions (FAQs) from within my own client base and community. One of the...
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Chris Barrow
Aug 12, 2019
The gift of a name and the offer of a handshake – how Emirates remind us of the human touch.
I’ve been fortunate enough to fly Business Class with Emirates on more than one occasion this year – and yet noticed a small but...
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