In my last post I speculated on the inevitability of staff turnover and what to do about it. There are around 26 million British-born...

In 1970, when I began my full-time work as a 16-year old school leaver, I was mentally conditioned by my parents and teachers for the...

Certainly a great looking show, even if we have been relegated to Hall 3 as the members of The Motorhome and Caravan Show gather for the...

Yesterday the alarm was at 05:00 and after composing my blog I set off on a 10k run, blown along by the remnants of Ophelia past...

I’m carrying a niggling groin strain at the moment, which means that I’m unable to predict when it will kick in or for how long it will...

Another hugely enjoyable Practice Plan workshop with Sheila Scott yesterday in Maidstone. It’s the second time we have delivered “Top...

Countdown. Welcome to the final 100 days of 2017, starting today. Take a moment to reflect: Congratulate – what have I achieved so far...

Dear Coach: Interesting few posts from you recently about poaching of clinicians. I thought I would raise the point that this poaching is...

Monday morning at Manchester Airport’s Terminal 3, along with a host of laptop, tablet and smartphone users, all re-connecting. Tomorrow,...

Many years ago I stumbled across a superb 6-minute video on the Four Seasons Hotels web site, in which founder Isadore Sharp talks about...

In the October issue of Wired UK, there is a fascinating interview with Debbie Wosskow, CEO of Love Home Swap, launched in 2011. Debbie...

Based on my personal experiences over the last few days, its seems possible that the hotel and catering industry may have woken up to the...

In the 20th Century, learning was viewed as a phase that took place early in one’s life. The objective for all socio-economic groups was...

Upton Sinclair was an American writer and political activist who, in the mid 1930’s, wrote a series of allegorical novels that exposed...

About 6 years ago I was approached to become involved in a new business and, as part of my research, enjoyed a fascinating dinner with...

It’s really hard to swallow isn’t it? When a member of your team hands in their resignation and tells you that they are moving to another...

Of one thing we can be sure. In 5 years from now, your business will be indescribably different from the way it is today. That’s what...

I’m delighted that this event is going ahead from Friday 29th September to Sunday 1st October 2017. Those attending are going to benefit...

There’s a great comedy moment in the new Justice League movie where Bruce Wayne (Batman) is asked “so what’s your super power?” He...

Once upon a time, I was the 7th of 7 people in a company who were asked to proof read a client newsletter – and found 11 typos in the...