It will be my pleasure to once more host this excellent webinar series on 30th October, when we welcome two of our best-known and...

After yesterday's post on the dangers of poorly costed dental plans - a flurry of useful comments on the various social media channels in...

The Client: "Hi Chris I've been looking through the price of our plan and the cost of delivering it. Unless someone has a very low OCPSPD...

When I'm at home during the working week, I'm a member of The 05:30 am Club. When I'm travelling on business I'm a member of The 05:00 am...

Yesterday, a huge reminder that I take it for granted that clinicians: Know how to build rapport and why that's important; Know how to...

Good morning from the Hilton Belfast, where today we begin our Fourth Quarter workshop tour for The Extreme Business community. Today - I...

Phrases I hear every week: We tried a newsletter once and it didn't work; Recruitment is a nightmare, nobody is responding to our...

When I work with a client who is buying their first (or subsequent) practice, part of my onboarding advice is to warn them that the team...

The late Felix Dennis, publisher and entreprenuer, may not have been very polite with his featured quotation - but he certainly had a...

I'm writing this blog at around 09:00 on Friday morning, not the usual 06:30 - because I fell through the door at 21:30 last night after...