This week’s coaching conversations reveal willing teams and busy managers struggling to make space for improvement. Protected time, clear ownership and useful financial information can turn good intentions into work that gets completed, without exhausting the people responsible.

When every cleared space fills with another task, an empty list becomes an impossible target. Chris Barrow reflects on the 120% problem and the conversation practice owners and managers need to have about priorities.

Technical ability may produce short-term results, but attitude determines whether somebody strengthens or damages a dental business. The Performance and Behaviour Matrix explains why character is worth developing and permanently poor behaviour is not.

After 30 years of using Strategic Coach’s Entrepreneurial Time System, I am rethinking the balance between Focus and Buffer Days as I move from personal performance to building a team and a scalable business.

Yesterday I reflected on the incidence of imposter syndrome appearing in the daily feedback I am getting from clients in the Get Your...

3-year vision 12-month plan 90-day goals Monthly targets Weekly objectives Daily tasks

Any team member who is going to be discussing treatment or payment options with a patient has to display three basic characteristics....

How often should a practice owner meet face to face with their practice manager(s) – and what should they talk about? Periodicity What...

With less than 40 days to go until the end of 2019, now is the time to be making important decisions about your 2020 personal and...

I’m coming to the end of two years of active coaching with Dr. Riaz Yar and the team at The Square Advanced Dental Care in Hale Barnes,...

I’m minded to return once more to the subject of dentists selling their practices to corporates in a never-ending stream of social media...

An 04:15 alarm call this morning before 4 days of travel that will take me to most of the compass points in England. Yesterday was, as...

Our November Extreme Business Academy tutorial tackles a perennial topic in dentistry: should I pay bonuses? when? to whom? how much So I...

As I indicated in my lead article in November’s Extreme Business newsletter, with less than 60 days to go until the end of 2019, now is...

Our November newsletter – published this morning – features a long-form article on how to make the best of the final 60 days of the year....

Monday morning. The start of another week. Please take a moment to think and write down your answer to this question: “What would be the...

ZEST excitement, interest, energy and enthusiasm I’m grateful to Marnie Winyard, Business Development Manager at Cheltenham Dental Spa...

I received a WhatsApp message from a long-term friend Colin Lawson yesterday – he and I used to work together in financial services many...

The topic of leadership has been coming up recently in conversations with clients and at conferences and workshops. Sometimes it’s a...

Attached to this post is a free download of The Campbell Academy Education Programme 2020 (see below). A few weeks ago, Colin kindly...