Chris BarrowJan 8, 2020Defeating the monkey brain – dealing with imposter syndromeYesterday I reflected on the incidence of imposter syndrome appearing in the daily feedback I am getting from clients in the Get Your...
Chris BarrowJan 3, 2020The Extreme Guide to Planning Your Perfect Future (in 15 words)3-year vision 12-month plan 90-day goals Monthly targets Weekly objectives Daily tasks
Chris BarrowDec 13, 2019CTS – the 3 characteristics that make for great customer service team membersAny team member who is going to be discussing treatment or payment options with a patient has to display three basic characteristics....
Chris BarrowDec 5, 2019The POB formula – a conversation between successful owners and managersHow often should a practice owner meet face to face with their practice manager(s) – and what should they talk about? Periodicity What...