1    How did you first hear about CB? Chris first came onto our radar about three years ago at a Practice Plan event, we spent a number of years downloading his infographics! These are hugely beneficial especially the one involving associate pay. 2    Why did you contact him for the latest cycle of…
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My June newsletter includes two free downloads. One is an alternative to the dreaded employee “appraisal” and the other is a GDPR-compliant Patient Consent Form. There’s also a link to a FREE 60-minute webinar recording for Practice Managers on Leadership & Management.   If you didn’t get the newsletter in your in-box – it’s because…
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Monday morning and my second full day in The Bunker, working 80% ON the business and 20% IN the business, having sacrificed my Sunday to get myself organised. It’s a thing we do; sometimes the business of business has to be dealt with before we can relax. Annie and I are off on vacation next…
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A week ago today I was kicking off Stars of Dentistry (where did that week go?). One speaker who approached me after my light-hearted opening was American Dr. Robert Ritter, who suggested that we had much in common when it comes to seeing social media as a primary way to drive our internal human interest…
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On this month’s podcast Ashley and Chris interview Neel Barchha Neel is a fascinating dentist who purchased a Practice in Wolverhampton just before the Banking Crisis in 2006. During the last 12 years he has increased its turnover 10 fold and has also took it to a 7 surgery practice offering a full range of…
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I want to take you back to September 1970. I’m a few days away from my 17th birthday. It’s my first day at my very first full-time paid employment, joining The Friends Provident & Century Insurance Group at their offices in St Peter’s Square, Manchester. As part of our induction process by assistant manager Mr.…
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I’m sharing with you today a brand new document that will be added to the free Resources section of my web site this week. The Personal Progress Interview (PPI) is an alternative to the old-fashioned system of “appraisal” developed by HR experts to provide a structure for employee review. In my own experience, appraisals seem…
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