A guest post by Suzanne Stolberg Anyone who has heard Chris’s approach to not tolerating dental patients who are looking for the cheapest...

The result is the result and, depending on how you voted (or didn’t) the party poppers or spilt milk can now be cleared away – tomorrow...

I know I shouldn’t (because it gives them oxygen) but I find myself pondering the motivation of internet trolls who wait for you to...

I seem to spend an inordinate amount of time listening to owners and managers give me blow by blow accounts of the performance and...

Why, I wonder, do so many people procrastinate on making tough decisions about relationships until the short-term pain of making the...

It’s only Thursday morning and, already, quite a week of meetings and emails: the web developer who tells his client (and mine) that the...

I’ve been recruiting people (and helping clients to recruit) since 1985. Over the years I’ve worked with numerous psychometric testing...

A personal coaching exercise. Take 2 sheets of blank paper and a pen. write a list of the achievements, events and relationships in your...

Today brings digital news of the unexpected death of another friend of a friend. The second in as many weeks. People I didn’t know. Who...

Last week I jumped on the last one of numerous trains, for a short connecting ride between Stockport and Wilmslow (10 minutes) to get me...

The third tier of Abraham Maslow’s hierarchy of needs is to “love and belong”. For hunter-gatherers this manifested itself in tribalism....

On Friday morning I visited a 12-month old private dental and health clinic in the City of London. Opened by a Spanish entrepreneur and...

In conversation with my friend and client Simon Reilly and thinking about how many potential clients we have in ourrespective countries...

How many times do I have to remind myself that a heartfelt “thank you” is often worth more then all the money imaginable (or applause for...

I have a small loan with MBNA bank and the last payment by direct debit was missed because of a mess up with my current account bankers...

One of my clients has recently completed an extended trip away from home, visiting with 4 of his top consultancy clients and spending...