I’m leaving home at 09:00 this morning to meet Ashley Latter at Manchester’s Piccadilly station and begin our train journey to Penzance,...

Confidence isn’t a state of mind that one acquires after becoming successful. Confidence is a verb – it’s a behaviour that we have to get...

Here’s what you can train people to do: Technique So if you want me to train your people – that’s fine – just tell me what technique you...

Whether it’s a failed business, marriage, exam or physical challenge – the reality is that something is going to go wrong at some time....

Well I haven’t won the lottery (which may have something to do with not having bought a ticket, rather than my iPhone not listening to...

My calendar is completely clear today – a rare event indeed. Have you ever had one of those days where you have so much time to yourself...

The tall poppy syndrome describes aspects of a culture where people of high status are resented, attacked, cut down, strung up or...

Before we start – this is a story about a truly awful hotel – but it’s important to understand that nobody is to blame. When you travel...

“One of the talents of the late great Steve Jobs is that he knew how to design Medusa-like products. While every Mac model has had flaws...

Whenever we buy cloud-based subscription software nowadays (often described as SaaS – software as a service), the developers work very...

I’ve been thinking recently about and observing how teams collaborate. You’ve heard me say many times that “all problems exist in the...

It fascinates me that scientists have announced the discovery of 12 new moons orbiting Jupiter, bringing the total of satellites around...

At this week’s Extreme Business workshops we have been showing and telling on how treatment plans are presented to patients. Three P’s...

I want to take you back to September 1970. I’m a few days away from my 17th birthday. It’s my first day at my very first full-time paid...

Two taxi driver stories from the Practice Plan Club Weekend in Benidorm. The first unnamed hero picked up my son Jon Barrow, who had...

The word cadence has to do with rhythm, the rhythm of sounds in nature, of music, of a person’s voice. In exercise, we recognise cadence...

Millennials will represent 40% of the total workforce by 2020. Like it or not, they are critical to the success and sustainability of...

1. The Dance Over the years I have often been asked “can you fix my team?” and constantly reply with a Steve Covey quote – “if there is a...

What happens is that an existing team member is given the job of leading and managing the internal marketing. That person is usually...