Writing under the pen name of Fougasse, Cyril Kenneth Bird was one of the most popular cartoonists and illustrators of the first half of...

Here’s what you can train people to do: Technique So if you want me to train your people – that’s fine – just tell me what technique you...

My weekly Bunker Day was switched to Tuesday this week, to accommodate Monday’s London workshop. Here’s a record of just one day’s...

Those are the terms that appear to be on offer as Mydentist head-hunt your associates. Back in 2008, when I was Director of Private...

When presenting a treatment plan, begin with: The best way I can help you is…….

I’m frequently contacted by people who have products and services of relevance to my clients. For over 20+ years I have maintained a...

Today, at The Extreme Business 2018 London workshop – we cover The Money Sessions. Here’s the agenda: Workshop 2 – The Money Sessions...

Have you noticed a couple of behavioural types in your organisation? The sponge – that person who just keeps soaking up new information...

I’m frequently contacted by people who have products and services of relevance to my clients. For over 20+ years I have maintained a...

Last week I asked whether any of you had felt a difference caused by Brexit. Predictably, responses were mainly “no difference” because...

As I read through my clients’ weekly tracker updates and listen to others, I realise that the wintry weather conditions that we all...

Before I start, just a heads up to watch out for the latest edition of the “Two Reds are Better than One” podcast, recorded yesterday...

Recruitment of dentists (and its knock-on effects) is creating the highest level of disruption in the marketplace right now. There is a...

I’m frequently contacted by people who have products and services of relevance to my clients. For over 20+ years I have maintained a...

My first question this morning is whether it would be useful to have 80 minutes of Chris Barrow, live and uncut, talking about: tips for...

An interesting conversation with a travelling implantologist yesterday, who revealed that one of his sessions was interrupted by a...

There comes a time in the life of every Dental Principal when you have to admit that you simply cannot do everything any more. Not only...

This question came in last night from a Practice Manager: Its staff appraisals time, my Principal wonders if you have a different...

In my last post I speculated on the inevitability of staff turnover and what to do about it. There are around 26 million British-born...

In 1970, when I began my full-time work as a 16-year old school leaver, I was mentally conditioned by my parents and teachers for the...