Friday morning at the Hilton Gatwick and I’ll shortly be catching the Express into Central London for my last client meeting of the week with the simply delightful Imran Sayed and Dahlia Sunba, owners of Chelsea and Fulham Dentist. If I may say so, they are the archetype young married dental couple who are simultaneously…
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Returning to a hire car for three days this week has had the predictable consequence that I’m miles behind with emails and projects as my beloved working train journeys didn’t occur. I’ve now reached the stage where I’m getting emails that read “just checking that you received my email on Monday?” – does that ever…
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We are back! Welcome to Two Reds are Better than One – the Chris Barrow and Ashley Latter Podcast. After a technology induced delay, Ash and I are back with a review of 2017, looking forward to 2018, dealing with scarcity mentality and learning how to say “no”. You can listen to the podcast episodes…
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About a week ago I started asking my clients to think about their “Top 6 goals for 2018”. The answers have been enlightening because, without fail, they have been qualitative and not quantitative. Examples: Better health; More relaxation; Time for family adventures; A reduction in clinical days; An easier workload; Decisiveness. In fact, so far…
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Back in the day, I spent 25 years in financial services, ultimately becoming one of Britain’s first fee-based financial planners. When it came to advising clients on their investment portfolios, there was a saying: investment advisors take the credit for things they didn’t do and the blame for things they couldn’t influence Much the same…
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If you are running a three-chair practice with £500,000 in sales and 10 people, you can “wing it” 80% of the time and hold semi-formal meetings to create structures and protocols 20% of the time. If you are running a 6-chair practice with £2m in sales and 20 people, you can “wing it” it 20%…
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An interesting conversation with a travelling implantologist yesterday, who revealed that one of his sessions was interrupted by a telephone message, asking him to call a number in connection with “an urgent clinical crisis”. Concerned and confused, he dialled the number, only to discover a head-hunter from a national dental corporate asking if he would…
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Watches that beep The fact that I don’t want to own an Apple Watch was verified this weekend by the countless beeps, boings and pings from my adult kids’ Watches as they received various notifications from the outside world and from each other (?). “You’ve got mail.” “You’ve had a message.” “You’ve got an incoming…
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