Use video emails to brighten up your patient comms
Don't be influenced by your own boredom. It's not about you.
Just because you have to do a thing over and over again, it doesn't mean that the person you are doing it to or for isn't experiencing it for the first time.
In conversation with a client the other day, she shared with me her own dislike of watching Loom email videos, preferring to read words that got to the point.
I respectfully pointed out the feedback I have had from many others, telling me that patients have been delighted to watch video emails from their dentist and/or TCO, outlining recommendations and next steps in their journey.
Loom is a free add-on to Google Chrome and you can be up an running in minutes.