That’s the phrase just used by my restaurant manager at the Cedar Court Hotel in Huddersfield. You see, I’m sat in the lounge writing emails and it’s 9.00am. I haven’t been through for breakfast yet – and if I don’t go through soon they may have to work a full shift. I arrived and asked for a cup of tea. “Please may I have some tea?” “Will you be taking breakfast sir?” “Yes – in about half an hour but I have some work to do – so can I have a cup of tea?” “Will you be taking that in the restaurant or the lounge?” “In the lounge” “And will you be taking breakfast in the lounge?” “No – in the restaurant.” “Well then you will have to pay me now because it’s a separate department.” “OK – I’ll pay now.” “That will be £2.50.” I gave her a £20 note just to be bloody awkward. She gave me my change and said: “You will have to be for breakfast before 9.30am – they don’t like you to be late in.” I wonder who “they” are – a master race who remain hidden but organise hotel kitchens? Probably giant lizards. Back on the road again – after flying from Manchester to Cornwall on Monday, I drove over to Liskeard to see Chris Smirthwaite and his senior team at The Smile Centre. They all came on my core programme a few years ago and we are now discussing an advanced coaching relationship. I asked Chris “why bother” to go back into coaching – he has a great practice, profitable, well-presented and they have cornered the private dental market in their area. “I want to leave a legacy – to be the best in 10 years from now if I choose to retire.” That’s a man with vision, mission, roles and goals. I have my fingers crossed that we can agree to work together – I like Chris, Bridget and Vicky. After that it’s an early start to drive from Cornwall back up to Leeds (I know – madness) and my first evening presentation in Brighouse. A fascinating meeting en route with a former client who wants to set up a dental teaching academy – I think he has a fantastic idea and I’d like to get involved as an investor and director, as well as coach – but that’s a decision he must make. And then to the evening’s audience of 40 – mainly principals and practice managers – which means less laughter but more serious conversation. I’m very tired this morning and, after breakfast (hurry up Sir) and a few more emails, I’ll be driving up to Newcastle. You can always rely on a great environment to stop over for coffee and a jam doughnut. Unfortunatley, not everywhere has a “west coast coffee shop” – especially Liskeard, where I had to sit in Morrisons supermarket for an hour’s emails – and yesterday, Exeter services, which consistently fails to impress. This glamorous life of mine.