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a blog by Chris Barrow

The Sparkle

Sometimes there are people in your business who have that “sparkle”.

The little something extra that makes them shine.

I met two of them yesterday.

One was an apprentice dental nurse and TCO aged 19.

The other was a waitress in a country pub who was possibly over 60 years old.

They both “sparkled”.

There are no limits to what these people can achieve.

If you have them active in a customer service setting – they can be wonderful ambassadors for your business.

I’d take an unqualified “sparkler” any day over a qualified plodder.

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