Sometimes there are people in your business who have that “sparkle”.
The little something extra that makes them shine.
I met two of them yesterday.
One was an apprentice dental nurse and TCO aged 19.
The other was a waitress in a country pub who was possibly over 60 years old.
They both “sparkled”.
There are no limits to what these people can achieve.
If you have them active in a customer service setting – they can be wonderful ambassadors for your business.
I’d take an unqualified “sparkler” any day over a qualified plodder.