THINKING BUSINESS
a blog by Chris Barrow

Ready to impress

I have to admit that I have written this blog post before. Every time I walk into a Pret a Manger I am impressed with their dedication to detail and focus on customer service. During the BDA Conference Jon B and I had breakfast at the Pret in Spinningfields, Manchester and, as always, the atmosphere in the room was uplifting. You can always see the daily huddle at a Pret – just arrive 30 minutes before opening. It appears that their staff have no trouble getting in.

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