Managing Director of First Impressions;
Always smiling and making eye contact;
Has a good handshake;
First in the queue for a “selfie”;
All over social media with gusto;
Cheeky in a very endearing way;
Finding stuff out about people that nobody else knew – naturally inquisitive;
Seeing solutions where others see problems;
Always ready to go an extra mile;
Spots a nervous patient a mile off and puts them at ease;
Massively supports the brand standards, believes in the boss and in what you do;
Can chat with princes and paupers;
Never afraid of asking for the money;
Oodles of initiative and capable of breaking the rules when it makes sense to do so;
Covers the backs of the team;
Nothing is too much trouble;
Popular with everyone except the people you need to get rid of;
Brilliant with the software and the paperwork as well as the people.
Like every other good team member, they are needles in a haystack – hard to find and worth keeping; but front of house the bar is set very high – nothing less than a needle will do.
So – who is greeting and meeting at your place today?