THINKING BUSINESS
a blog by Chris Barrow

Care Quality Commission and dentistry

Just been reading this document on the train. I’m amazed at the scope and depth of regulation that is proposed. It is quite a few years since I predicted “The Financial Services Act for Dentists” and yet here we are. Bottle half-empty? “Oh my God, we can never do all that and stay profitable.” Bottle half-full? “This will be the best imposed management consultancy that dentistry could have wished for.” What does concern me most of all is:

  1. the need to provide the dentist that the patient asks for – what will the retailers and corporates do?

  2. the need to provide much fuller, clearer and deeper explanations of treatment planning options – where will the time come from?

  3. no apparent account taken of the need to market for dental services in a way that generates interest

Software developers take note – a massive opportunity to standardise protocols. Practice owners take note – you need to invest time in this NOW.

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