Busy workshop schedule

Three days on the road, in Bristol, Scotland and Doncaster – and hardly a moment to rest, let alone write blog posts! Today we are at The Norton House Hotel, just outside Edinburgh, where another large group are enjoying our third workshop on customer service, the Patient Journey and selling skills. UK dentistry is changing – there is a silence at some times as I can see the clients’ minds ticking over – thinking about the changes they need to make to stay ahead of the competition.