Recruitment and Retention - Underperforming and Misbehaving - the latest

Join us for a free webinar on Monday 13th November from 19:00 to 20:00.

Since we last covered the topics mentioned, much has happened:

• Staff wages continue to increase at a rate unprecedented in the last 25 years - the KPI for wages has, in some cases, has increased from 17.50% to 25.00% of sales - put another way, your wages bill may have gone up by 40%!

• It seems to be as tough as ever to recruit good team players - poor performance at interview, not turning up for interviews, agreeing to start and then not turning up for work!

• taking people on out of desperation (just to fill a gap) and then having to deal with poor performance and attitude;

• dealing with team members who have either spotted better wages elsewhere or who have been headhunted by neighbouring competitors;