Henry Schein’s 6th Digital Symposium will be taking place on Friday this week in London and the host/speakers will be extolling the virtues of dazzling innovations in manufacturing, production and supply that have taken place in the last 12 months. I wanted to add my own two-penny worth to this conversation after a recent meeting
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Imagine an X-Factor for business start-up hopefuls. Twice a year, 100 applicants are picked from over 5,500 who apply each year – the “lucky” 200 having the opportunity to attend a gruelling select process, during which they are expected to find a business partner from amongst the other applicants and jointly come up with an
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A frequently heard lament from Principals is: I’m drowning in routine maintenance and don’t have the time to focus on higher value treatments. In any event, there is no way that the patients will agree to see another dentist – they have been seeing me for years and will kick up a fuss if I
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A fascinating dinner in Harpenden last night with European and UK Audiologist of the Year, Robert Bieny, founder of Hearing Healthcare Practice. In his 5th decade of serving patients, Robert has that calmness and wisdom of experience that has me mentally noting the individual phrases he uses in answer to my many questions. I’ve been
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I had already decided to create a blog post about the changing relationship between clinicians and patients, when I returned to my Cotswold B&B last night and read the following extract from Colin Campbell’s excellent blog: The difficulty we have in our practice is that we continue to treat patients as though they were patients
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Welcome to this episode of Two Reds are Better than One. Chris Barrow and Ashley Latter interview Deepa Vakil, Principal Dentist at Dental at Media City UK. You can listen to the podcast episodes using your favorite player or where we publish them on Libsyn. You can also catch the latest episode here on my blog and over on Ashley Latter’s
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Numbers don’t get emotional about people. People get emotional about numbers. Associates get emotional when faced with a percentage pay-cut (perfectly understandable – who wants a pay cut?). An unemotional demonstration that a 5% drop in percentage can be recouped by an 11% increase in productivity often falls on deaf ears. The “loser” in this
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