Category: Leadership

I’ve had the pleasure of introducing The Marshmallow Challenge to a couple of dental teams in the last few working days – in Helens Bay, Northern Ireland on Friday and again in Solihull, West Midlands yesterday. It is a great ice-breaker and also filled with useful metaphors for teamwork, collaboration and lateral thinking (it also
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You are the custodian of the vision – “this is where we are going”. You are the example of the behaviours – “do as I do”. You are an effective delegator – “this is what I want you to do, this is when I want it doing, this is how I want you to tell
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When you are recruiting team members, hiring suppliers or considering a business partnership, think about these characteristics: DRIVEN – they have a point to prove, a quest; LEADER – they know how to create environments in which people around them become self-motivated; COMMUNICATOR – they are articulate; GET STUFF DONE – they just do. Apply
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A couple of approaches to business for you to think about today. The Populist Approach Figure out what is selling like hot cakes and jump on the bandwagon. Advantages: market already clearly defined; popularity guaranteed; average skill required from support team; easy to get started. Disadvantages: what’s so special about you? popular markets can quickly
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Here’s a list of reasons why you could give up, throw the towel in, sell up and go: The threat of litigation; The burden of compliance; The meddling of Government; The squeeze by insurance companies: The scarcity of good clinicians and team members; The irritation and dilution of competition; The behaviours of your most troublesome
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Heading up to The Lake District this morning for a full day of coaching with Neil Cooper and the team from Crossbank Dental Care – friends and clients since the practice opened. What a great way to end the working week before taking a 4-day rest from the travel. I’ll never regret my decision to
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My quarterly workshops begin with a round-robin of updates from the delegates on their wins (and their challenges) from the last 90 days. This is always an opportunity to take an overview from my sample of independent practice owners and feel their collective pulse – thus allowing me to spot any trends emerging in the
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Problem 1 – same stuff – different day I have a sense that there are dental teams out there who are waiting for some direction; for the leader to tell them: where we are heading and what’s in it for them? You cannot expect any team to keep their levels of enthusiasm and energy high
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Friday morning and a day in The Bunker on video calls with coaching clients – a monthly catch up between workshops that gives them a chance to ask me questions and me a chance to feel the pulse of my client base and, thus, the larger dental community. This week we also hosted a group
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