Heading up to The Lake District this morning for a full day of coaching with Neil Cooper and the team from Crossbank Dental Care – friends and clients since the practice opened. What a great way to end the working week before taking a 4-day rest from the travel. I’ll never regret my decision to
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There has been much controversy over the last 24 hours after a Sydney, Australia estate agent broadcast a video on Twitter to sell a property in the affluent Padstow area. This, to me, represents an intelligent use of social media to identify a demographic and communicate in an effective way – an innovative estate agent
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An interesting conversation during last night’s live webinar for members of The Extreme Business Club – on the subject of “interest-free finance” (IFF). The consensus on the call was that offering this facility is a last chance saloon to help patients who want treatment but need help with their cash flow management. It is NOT
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Here are four factors to consider: Finance – how much capital do you have or can you raise? Do you understand the cash flow? Location – where do you want to work? People – do you want to start with some patients or with none? Do you have favoured demographics? Do you want to inherit
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My quarterly workshops begin with a round-robin of updates from the delegates on their wins (and their challenges) from the last 90 days. This is always an opportunity to take an overview from my sample of independent practice owners and feel their collective pulse – thus allowing me to spot any trends emerging in the
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That’s a question I’m asking my clients at this week’s Extreme Business Workshops in London and Manchester. I’m sharing with them (for the first time) the attached PDF – please download a copy. In simple terms – pricing is a combination of: mathematics – “what do I need to charge to make a profit?” emotion
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Reading reviews is now an essential stepping stone in the research and discovery process undertaken by potential new patients, whether they are looking for a dependable quality or an affordable price. One hopes the patients looking for quality and experience have already been referred by another dentist or a family member, friend or colleague. They
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Problem 1 – same stuff – different day I have a sense that there are dental teams out there who are waiting for some direction; for the leader to tell them: where we are heading and what’s in it for them? You cannot expect any team to keep their levels of enthusiasm and energy high
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