This month’s podcast guest Dr. Simon Gallier shares with us his unique journey through life and his ground-breaking approach to applying the principles of the John Lewis Partnership into dental practice ownership. After leaving Manchester Grammar School for Manchester Dental School, Simon became an army cadet and this led him from the Army Dental Corps
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I’ve had the pleasure of introducing The Marshmallow Challenge to a couple of dental teams in the last few working days – in Helens Bay, Northern Ireland on Friday and again in Solihull, West Midlands yesterday. It is a great ice-breaker and also filled with useful metaphors for teamwork, collaboration and lateral thinking (it also
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I’ve been doing a lot of work with clients recently who want to get much better control of their business finances. This coincides with the second quarter focus of my annual workshop programme, during which we take a good long look at how the money works in the business of dentistry. There are 9 steps
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You are the custodian of the vision – “this is where we are going”. You are the example of the behaviours – “do as I do”. You are an effective delegator – “this is what I want you to do, this is when I want it doing, this is how I want you to tell
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I’m at the beautiful De Vere Cotswold water park this morning as visiting guest lecturer on the annual Ortho Retreat organised by Ashley Latter and Richard Jones. No prizes for guessing that my focus will be internal human interest marketing for the independent ortho practice. The proceedings are dominated by conversations about the procurement process
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Last week I wrote about the growing importance of reviews in the new patient research process – in summary, more patients are now reading your reviews before they contact you. Getting patients to write reviews remains a challenge and I remind you of Dr. Robert Richter, who spoke at last year’s “Stars of Dentistry” conference
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Sometimes running your own business requires a sacrifice of time. For me the sacrifice this Bank Holiday weekend was to work for 4 hours each day in The Bunker – Saturday, Sunday and Monday morning just catching up on meetings that have taken place over the last 2 weeks and generally preparing myself for the
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