One of the best decisions I've made this year is to bring guest speakers in for Day 1 of my quarterly, 2-day workshops around the UK. In...

We asked Claire to return as a guest and share with us the pains and pleasure of both buying and selling an orthodontic practice. This...

Maintaining the status quo is no good for business. That's why, when you buy a dental practice, you should be very careful about inviting...

I'm at The Limerick Strand Hotel on Wednesday evening and, after arriving at Shannon on a midnight flight, 5 hours sleep, a full-day...

1. Here's a link to my article in Dental Tribune on "The Patient Experience" http://epaper.dental-tribune.com/dti/649a8795c874f/#6 2. and...

The media overflows with bad news, whether it is geopolitical or local. The economy sucks, the weather is extreme, the political and...

There's a lot to be said for independence. Happy 4th July (and sorry I'm a day late).

A client told me last week that he was selling his practice "to get rid of the headache of ownership". I asked him: "So which headache...

It's not often (if ever) that I've used this blog to encourage you to watch a movie but, given that we are all of us involved in...

In our June newsletter (circulation around 6,500 - the reason I'm telling you is relevant to what follows) we announced the launch of a...