Chris BarrowJan 16, 2020The future just happenedTwice this week I have had the pleasure of listening to a presentation by Dr. Marcos White, explaining how his business has grown 33% in...
Chris BarrowJan 13, 2020The Team Approach to Dentistry – two free downloadsNot one but TWO free downloads in today’s blog to get your week off to a flying start. One of the FAQs I hear from clients is “how do I...
Chris BarrowDec 13, 2019CTS – the 3 characteristics that make for great customer service team membersAny team member who is going to be discussing treatment or payment options with a patient has to display three basic characteristics....
Chris BarrowDec 5, 2019The POB formula – a conversation between successful owners and managersHow often should a practice owner meet face to face with their practice manager(s) – and what should they talk about? Periodicity What...