Yes – I’ve reached that point in the day where I’m looking at my computer screen and nothing is happening – because – my brain is...

Whenever I meet a principal with an average daily productivity of less then £1500 (and that accounts for over 80% of you) I automatically...

Looks like I won’t be going very far today. If your surgery day falls apart because of the weather and cancellations, use the opportunity...

P1 = the right PEOPLE, saying the right things at the right time P2 = the PREMISES, a practice that looks the part P3 = the right...

You recommended zoning of appointment book. Could you advise further as regards implementation of this? I understand the need to achieve...

Back to work today, with the following order of priorities: 1. ezine 2. podcast 3. blog (this one!) 4. catch up on client emails 5....

There’s a great piece of software that I installed on my laptop about 3 months ago and has paid for itself over and over. You can find it...

Account StatisticsIts interesting to check my account with www.spamarrest.com periodically and see just how many emails I receive and how...

It happens to me when I work in one spot for more than, say, three days. I suppose it’s because I have become such a reluctant road...

Yesterday (Wednesday) was my last “call-in day” of the year. That means we open our on-line appointment scheduler (see...