We identify the hamster wheel as a metaphor for work that has taken control of our lives. Running for the sake of running. Running faster and faster but, ultimately, going nowhere. Get up, go to work, come home, go to bed, get up – repeat. One of the reasons I get hired to facilitate monthly…
Read More

What you will learn from the best sales trainers, people like my friend Ashley Latter, is that empathetic listening makes all the difference in relationships with business partners, team members, freelancers, suppliers and patients. Add to that your family, friends and neighbours and it becomes a huge part of “who” you are – rather more…
Read More

In 1995, software engineer Craig Newmark created a private email distribution list to keep his friends informed on local events in the San Francisco Bay Area. A year later he migrated the list onto the web and it began to grow as a place where one could buy and sell pretty much anything (including sex…
Read More

Sometimes we don’t get to choose the work we do. The market evolves, a need arises, a solution is requested, the observant product/service provider obliges. Such an evolution has occurred in the area of mentoring hygienists, therapists and dental associates in mixed and private practice. Over the years, much freelancer-bashing has been part of the…
Read More

My recent post on “gathering clouds” generated engagement and feedback both on the blog and Facebook – every now and then a nerve is touched. My special thanks to a reader who commented that there were £14.00 UDA’s and well-paid associate jobs advertised in the BDJ, to contrast with my gloom. Equally, I’m listening to…
Read More

There are two creatures who need to be absent from a room before a good conversation can take place: The Elephant – an issue that nobody wants to acknowledge, even though it is patently true (example – a business idea or person that plainly isn’t working but all present are participating in an unfalsifiable hypothesis…
Read More

A dental business is now offering £5.75 per UDA to associates, as quoted by Kevin Lewis in his excellent presentation on matters dento-legal at last Friday’s Stars of Dentistry conference. Now I can see why the “apprentice dentist” concept (mentored in an independent private practice with a salary of £32,000) is attractive and generates 60-100 enquiries…
Read More

Make a note in your calendar: 23 June 2017 – London Before I start – there is no commission here for CB or 7connections. I’ve been participating in the “we are all conferenced-out” conversation for some time now, listening to the organisers of the same, as well as trade shows and post-graduate courses, bemoan the…
Read More

Here’s a quick test to see how effective your digital marketing really is (and whether or not you are likely to be getting a good ROI). Answer “yes” or “no”: Is your web site OPTIMISED for the correct search terms, namely specific treatment modalities/products and specific geographical locations? One of my clients has recently improved…
Read More

Here’s a personal coaching exercise for you, the benefit of which can be to improve your confidence. I propose a time and motion study of your last 7 days. Calculate how much time you spent in each of the follow states: Hibernate – good quality sleep Hyper-activate – aerobic exercise Activate – doing that thing…
Read More