Frankly, I’d be there whatever the date, location or weather but to be asked to speak at this first conference is a very special honour, especially considering the company I’ll be keeping on stage. This has got to be the best £15 for 5 hours CPD that you could invest in this year: Prof David…
Read More

6 Shares

Welcome to this episode of Two Reds are Better than One. Chris Barrow and Ashley Latter interview Deepa Vakil, Principal Dentist at Dental at Media City UK. You can listen to the podcast episodes using your favorite player or where we publish them on Libsyn. You can also catch the latest episode here on my blog and over on Ashley Latter’s…
Read More

4 Shares

Numbers don’t get emotional about people. People get emotional about numbers. Associates get emotional when faced with a percentage pay-cut (perfectly understandable – who wants a pay cut?). An unemotional demonstration that a 5% drop in percentage can be recouped by an 11% increase in productivity often falls on deaf ears. The “loser” in this…
Read More

34 Shares

Things we could easily do without: landlines letterboxes impression material blu-tack interruption marketing politicians who advocate hate and violence dining as a fuel stop power, greed and affluenza Things we need more of: art (in all forms) fresh air and exercise children empathetic listening family & friends dining as a social occasion corporate and individual social…
Read More

12 Shares

When a practice is bought by a micro-corporate and the owner agrees to stay around for a period of years (with or without an earn-out) it can go one of two ways. The former owner, now turned associate: becomes an enthusiastic ambassador, encouraging the team and the patients to remain loyal and themselves eagerly participating…
Read More

14 Shares

It would be churlish of me not to publicly thank Violeta Claus for an extraordinary weekend in Luxembourg and for her generous hospitality. I posted two 60-second videos yesterday on my Facebook Profile and on Instagram/Twitter – they have gone predictably viral as they showcase her original (9-year old) 3-chair, first-floor clinic and the newer…
Read More

300 Shares